These Terms & Conditions ("Terms") constitute the legally binding agreement between you and bm8 governing your use of all products, services, and features available at bm8.biz. Please read them carefully before registering or placing any bet or wager.
These Terms & Conditions ("Terms") are entered into between you ("Player", "User", "you") and bm8 ("bm8", "we", "us", "the Platform") and govern your use of all services, features, and content available through bm8.biz and any associated mobile interface. These Terms apply to all registered users of bm8 regardless of the device, browser, or access method used.
Your continued use of the bm8 platform following any published amendment to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. bm8 may publish an updated effective date at the top of this page whenever a material amendment is made.
These Terms should be read in conjunction with bm8's Privacy Policy, Responsible Gaming Policy, and any specific promotional terms published at the time a bonus or offer is made available to you. In the event of a conflict between these Terms and any specific promotional terms, the specific promotional terms shall prevail for the subject matter of that promotion.
In addition to the age requirement, the following eligibility criteria apply to all bm8 users:
bm8 serves players primarily based in Malaysia. Players accessing bm8 from Kuala Lumpur, Penang, Johor Bahru, Selangor, and other states within Malaysia are subject to these Terms in full. bm8 does not represent that access to and use of the platform is legal in all jurisdictions.
To access betting and casino services on bm8, you must complete the registration process by providing accurate, current, and complete information as requested. You represent and warrant that all information provided during registration — including your full name, date of birth, email address, and contact number — is truthful and belongs to you.
bm8 operates a Know Your Customer ("KYC") verification process. You may be required to submit supporting documentation, including but not limited to:
Failure to provide satisfactory KYC documentation when requested may result in withdrawal restrictions, account suspension, or termination. You are responsible for maintaining the confidentiality of your login credentials. bm8 shall not be liable for any loss or damage arising from your failure to keep your credentials secure.
All financial transactions on the bm8 platform are conducted in Malaysian Ringgit (MYR). bm8 supports the following payment methods for deposits and withdrawals: Maybank2u, CIMB Clicks, Touch 'n Go eWallet, DuitNow, FPX bank transfer, Boost, GrabPay, and Public Bank. The availability of specific payment methods may vary and is subject to change without prior notice.
The following conditions apply to all deposit and withdrawal transactions:
bm8 does not charge transaction fees on standard deposits and withdrawals. However, your payment provider may impose their own charges, which are beyond bm8's control.
bm8 offers various bonuses and promotional offers to registered players from time to time. All bonuses are subject to specific terms, including minimum deposit thresholds, wagering requirements, eligible games, minimum odds restrictions, and expiry periods. These specific promotional terms are published alongside each offer at the time of its availability.
The following general conditions apply to all bm8 bonuses unless the specific promotional terms state otherwise:
All bets placed on the bm8 sportsbook are subject to the applicable sporting event rules and bm8's general betting rules as displayed within the platform. bm8 reserves the right to void any bet placed after the start of an event, any bet placed on incorrect odds due to a manifest error, and any bet where the outcome is already known at the time of placement.
For casino games, the rules of each individual game (including paytables, return-to-player percentages, and special feature rules) are governed by the respective game studio and are accessible within the game interface. bm8 does not modify game logic or outcomes — all RNG-based games use certified random number generation and all live casino games use physical equipment operated by human dealers.
In the event of a technical failure affecting a live game or sporting event, bm8 will apply its standard void and settlement procedures. Where a game is interrupted mid-session and cannot be completed, any staked amount at the time of interruption will be refunded to the player's bm8 wallet.
The following activities are strictly prohibited on the bm8 platform and constitute a material breach of these Terms:
bm8 employs fraud detection systems and cooperates with relevant law enforcement and regulatory authorities. Accounts found in breach of this clause will be suspended immediately, all pending withdrawals will be placed on hold pending investigation, and bm8 reserves the right to recover any funds obtained through prohibited conduct.
bm8 provides the following responsible gaming tools to all registered players:
bm8 operates under applicable international gaming authority guidelines that require responsible gaming measures to be implemented and maintained. bm8 reserves the right to impose account restrictions, mandate KYC review, or refer a player to responsible gaming resources where the platform identifies indicators of problem gambling.
All content on the bm8 platform — including but not limited to the bm8 name, logo, trademarks, website design, software, text, graphics, images, and game content licensed from third-party providers — is the property of bm8 or its respective licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bm8 platform for personal, non-commercial entertainment purposes only. You may not copy, reproduce, modify, distribute, publicly display, or create derivative works from any bm8 platform content without the prior written consent of bm8.
To the maximum extent permitted by applicable law, bm8 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the bm8 platform, including but not limited to loss of winnings, loss of data, or loss of profits, even if bm8 has been advised of the possibility of such damages.
bm8's total aggregate liability to any user arising from these Terms or the use of the platform shall not exceed the total amount deposited by that user in the twelve (12) months immediately preceding the event giving rise to the claim. Nothing in these Terms limits liability for fraud, death, or personal injury caused by gross negligence.
bm8 does not warrant that the platform will be uninterrupted, error-free, or free from viruses. Scheduled and unscheduled maintenance may result in temporary unavailability of the platform or specific game categories.
bm8 reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, for reasons including but not limited to:
Upon closure of an account in good standing (i.e., not resulting from a breach), any remaining balance of verified funds (net of applicable bonus balances subject to incomplete wagering requirements) will be returned to the player via the original deposit payment method, subject to KYC completion.
bm8 reserves the right to amend these Terms at any time. Material amendments will be communicated to registered players by email and/or by a prominent notice on the bm8 platform. The updated Terms will take effect from the published effective date. Your continued use of the bm8 platform after the effective date constitutes your acceptance of the amended Terms. If you do not accept the amended Terms, you must close your account before the effective date.
These Terms and any disputes arising from them shall be governed by and construed in accordance with applicable international gaming authority guidelines and relevant jurisdictional law. bm8 operates under international gaming authority oversight applicable to its operating jurisdiction.
In the event of a dispute between you and bm8 regarding a bet settlement, account decision, or any other matter, you should first submit your complaint to bm8's customer support team at [email protected]. bm8 will acknowledge your complaint within 48 hours and endeavour to resolve it within 14 business days. If you are unsatisfied with bm8's resolution, you may escalate the matter through the dispute resolution procedures of the applicable gaming authority.
For questions, complaints, or formal notices regarding these Terms, please contact bm8 using the details below:
bm8 aims to respond to all written enquiries within 48 hours of receipt during standard support operating hours. For urgent account security issues, bm8 recommends using the live chat function for the fastest response.
You've read the rules. bm8 holds itself to them too. Join Malaysia's trusted online betting and casino platform — where every game is certified fair and every transaction is in MYR.